This statement sets out our, Drinkworks Australia and our related entities’, policies relating to your personal information.
Your personal information is important
Most private sector organisations in Australia must, by law, comply with the Privacy Act 1988 (Cth). We will comply with all laws, including the Australian Privacy Principles (“APPs”), which protect your privacy.
Collecting and using information
The only personal information we collect about you is what you tell us about yourself when you fill in a form, send us an e-mail, enter a competition, speak to one of our representatives or deal with one of our affiliates, business partners, advertising partners, customers and other third parties that help us provide services to you. This information may include your name, e-mail and mailing addresses, contact numbers and date of birth. We will record your e-mail address if you send us an e-mail. We also collect information obtained as a result of credit checks that you authorise us to carry out. If we do not collect this personal information, we may not be able to provide you with the goods or services that you have requested from us.
We use your personal information for the purpose for which it has been provided, for reasonably related secondary purposes, any other purpose you have consented to and any other purpose permitted under the Privacy Act. This may include using your personal information for the following purposes:
We may also use it to tell you about other products and services of Drinkworks or third parties. We will not sell any personally identifiable information that you give us to any third party.
We use technology to collect information about traffic through our Internet site. However, we cannot identify you from that information. We use the information gathered to make the site more user-friendly and relevant for your needs.
We may also collect, use and disclose personal information under the terms of a particular agreement, promotion or arrangement agreed by you.
A cookie is a small data file that a website may store on your user device. Cookies track your movements through different websites; they do not record any other personal information about you. Cookies are widely used on websites to help with navigation and to personalise your experience when you visit a website.
Drinkworks uses session cookies to temporarily store information to help you use this website. For example, a cookie is placed to remember the information you submitted on the age-gate page. Without this cookie, you would have to re-submit the age-gate form before every page you want to visit on the website.
Drinkworks also uses persistent cookies to personalise the user experience and to provide us with research information (such as how often you visit this website each month). If this website includes a “remember me” option when logging in, a persistent auto-login cookie may also be stored. The auto-login cookie will be removed if you log out.
Most browsers automatically accept cookies, but you can usually change your settings to prevent cookies being stored. However, if you do this, you may not be able to access or use all the features of this website.
We may disclose your personal information for the purposes for which we may use your information described above, and we may also disclose it to third party organisations such as our affiliates, business partners, advertising partners, mailing and printing houses, IT providers and other service providers who may assist us in providing, or who may provide, services to you. In such cases we have taken steps to ensure that any third party access to personal information complies with the APPs. We will also disclose your personal information where we are required or authorised by law to do so.
We may disclose your personal information to a person or organisation that is located outside of Australia, including to our related bodies corporate located overseas including in New Zealand, Sinagpore, Vietnam, and USA.
We take all reasonable steps to secure any personal information which we hold about you and to keep this information accurate and up-to-date. Personal information is stored either electronically or in hard copy and appropriate information security measures are in place to protect this information.
Our website does not provide facilities for the secure transmission of information across the Internet. Users should be aware that there are inherent risks transmitting information across the Internet.
You may request corrections to your personal information held by us. To do this, send a your concern in writing to:
Attention: Privacy Officer
Level 7, 45 Jones Street
Ultimo NSW 2007
We will take such steps that are reasonable in the circumstances (if any) to destroy or de-identify personal information when it is no longer required.
In most cases, you have a right to access the personal information that we hold about you. Requests for access should be directed to the Privacy Officer, whose contact details are set out above.
Attention: Privacy Officer
Level 7, 45 Jones Street
Ultimo, NSW, 2007
The Privacy Officer is responsible for coordinating the investigation of any complaints and resolving the matter with a complainant. The Privacy Officer will manage any complaints received in a timely manner (usually within 30 days), and provide you with a response to your complaint. If you are not satisfied with our response, you may take your complaint to the Office of the Australian Information Commissioner.